Contrast, type size, hierarchy, plain language and page structure.
- Contrast
- Copy
- Headings
Find visible access barriers before they cost trust or enquiries.
PTG uses recognised accessibility principles as a practical lens for customer barriers. We do not certify compliance, but we can show what needs attention first.
Access lens
Accessibility is a customer journey issue as well as a duty issue.
If someone cannot read, navigate, trust or complete the next action, the business loses the enquiry.
Forms, labels, focus, keyboard basics, mobile tap targets and error clarity.
- Forms
- Labels
- Keyboard basics
Visible barriers viewed through a practical UK service-access lens.
- Equality Act signals
- WCAG-visible issues
- Customer blockers
Important boundary
Practical signals, not legal certification.
This offer is designed to help owners understand visible customer barriers and prioritise improvements. Legal advice and certification remain separate professional services.
Plain-English findings with one ranked first fix and supporting evidence.
- Priority
- Evidence
- Action plan
PTG can improve copy, forms, layout, labels, contrast and page structure where appropriate.
- Design fixes
- Form fixes
- Content fixes
Supported clients can keep access-risk signals visible as the site changes.
- Monthly check
- Change log
- Risk signals
How it breaks down
Access-risk checks
Each page has one job, one decision path and one clear next step so the website feels like a real service system.
SignalWhat it coversOutput
WCAG-visible basicsContrast, labels, headings, keyboard basics and readable content.Mapped issues
Customer routeCan people find, understand and complete the next step?Priority friction
UK duty signalsVisible barriers that may create avoidable access issues.Practical risk notes
PTG does not certify legal, accessibility, data-protection or cyber compliance. We surface practical signals and improvement priorities so the right fixes can be discussed and implemented.